Deei11 is committed to protecting the privacy and personal data of every user on our platform. This document transparently explains how we collect, use, store, and protect your information.
Deei11 takes our responsibility to user privacy seriously. This Privacy Policy forms part of the comprehensive agreement between you ("User") and deei11 ("Platform", "we") when you use the official deei11.org website, the iOS and Android mobile apps, and any related service channels we operate.
This policy clearly outlines the types of personal information we collect, the purposes of collection, how data is stored and protected, who may access your data, retention periods, and your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
Deei11 operates in accordance with applicable data protection laws in Malaysia. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Any data sharing is only carried out under the limited circumstances described in this policy and solely for legitimate platform operational purposes.
In operating our online gaming platform, deei11 collects various categories of personal information from users. This collection occurs directly through your interactions with the platform, or automatically through tracking technologies described in this policy.
| Data Category | Example | Purpose | Status |
|---|---|---|---|
| Personal Identity | Name, MyKad, Date of Birth | KYC, Age Verification | Mandatory |
| Contact Information | Phone Number, Email | OTP, Account Notifications | Mandatory |
| Financial Data | Bank account number | Deposit & Withdrawal | Mandatory |
| Technical Data | IP, Browser, Device | Security, Analytics | Automatic |
| Gaming Data | Betting history | Accountability, Support | Automatic |
| Cookies & Sessions | Login token | User Experience | Options |
Every piece of information we collect has a clear and legitimate purpose. deei11 only uses your personal data for the following needs, and nothing beyond that:
Deei11 understands that your trust is our most valuable asset. We do not sell or rent your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, there are limited situations where data sharing becomes necessary:
We share only the necessary data with our appointed service providers, including licensed payment processors, customer support platforms, KYC identity verification providers, analytics services, and cloud computing infrastructure. All these providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our specific instructions.
Deei11 may need to disclose your data to the relevant authorities when required by law, court order, or valid legal process. This includes regulatory authorities, law enforcement agencies, and judicial bodies. In such situations, we will notify you in advance where the law permits us to do so.
Should deei11 be involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance via a prominent notice on our website before your data becomes subject to a different privacy policy.
The security of your personal data is deei11's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats, unauthorized access, and data breaches.
Deei11 does not retain your personal data longer than necessary to fulfil the original purpose of its collection, or as required by applicable law. The following are our general data retention period guidelines:
Once the retention period expires or the data is no longer needed, deei11 will securely delete or anonymize your data using industry-approved methods.
Deei11 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and related privacy regulations, you have the following rights regarding your personal data held by deei11:
Request a copy of your personal data we hold at any time.
Correct any inaccurate or outdated data in our records.
Request deletion of your data, subject to legal requirements.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format.
Restrict the processing of your data in certain situations as provided by law.
To exercise any of the above rights, please contact our Data Protection Officer by email at [email protected] or via our 24/7 live chat available on the platform. We will process your request within 30 business days.
In certain operational circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs when we engage cloud infrastructure service providers or international analytics platforms. Every cross-border data transfer we carry out is subject to adequate safeguards, including:
The deei11 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children or minors. Our registration process includes rigorous age verification through KYC to ensure compliance with this requirement.
Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child or a minor you know has registered an account on our platform, please contact us immediately.
Deei11 reserves the right to update or amend this Privacy Policy from time to time in line with changes to regulations, technology, or our business practices. You will be notified of any material changes via:
Your continued use of the deei11 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.
For any enquiries, concerns, or requests regarding this Privacy Policy and the management of your personal data, please contact the deei11 Data Protection Officer through the following channels:
Our platform employs a multi-layered privacy system to ensure your personal information is protected at every stage — from registration through to withdrawal.
All data transmitted between your device and deei11's servers is protected by 256-bit SSL/TLS encryption — the same security technology used by leading banks in Malaysia and worldwide. No third party can read your data while it is in transit.
Our KYC (Know Your Customer) process ensures that only verified individuals aged 18 and above can register and use the deei11 platform. This verification protects you from identity misuse and ensures your account remains in the right hands at all times.
The deei11 2FA system adds an extra layer of protection to every login. Even if your password falls into the wrong hands, no one can access your account without the OTP verification code sent directly to your mobile phone.
Our intelligent monitoring system operates around the clock to detect suspicious activity, unauthorised login attempts, and unusual transaction patterns. Any threats are acted upon immediately to protect your account and funds.
Deei11 gives you full control over your personal data. Request access, correct inaccuracies, withdraw marketing consent, or request data deletion — all easily done through your account settings or by contacting our team.
Deei11's data processing operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a dedicated Data Protection Officer to ensure all our privacy practices remain up to date and in line with current legal requirements.